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Adobe Acrobat XI and Adobe Reader XI End of Support

As outlined in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Acrobat and Adobe Reader. In line with that policy, support for Adobe Acrobat 11.x and Adobe Reader 11.x will end on October 15, 2017.

What does End of Support mean?

End of support means that Adobe no longer provides technical support, including product and/or security updates, for all derivatives of a product or product version (e.g., localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).

What should I do now?

You may continue to use Acrobat XI and Reader XI, but Adobe will no longer provide any updates or address any existing bugs or security issues in the software. Because of this, it is strongly recommended that you update to the latest versions of Adobe Acrobat DC and Adobe Acrobat Reader DC. This will ensure that you benefit from all  new functional enhancements and security updates, not to mention support for newer operating systems. Technical support for Acrobat XI will also be discontinued.

Additional Resources

View a complete list of Adobe enterprise products and technical support periods covered under the Lifecycle Policy

Adobe Acrobat DC FAQ

Adobe Acrobat Reader FAQ

Download and install Adobe Acrobat Pro DC trial

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