How to Reset Photoshop Preferences File

Adobe PhotoshopVideo Tutorials

In this episode of The Complete Picture, Julieanne demonstrates two methods for one of the most common troubleshooting techniques: resetting the Photoshop Preferences.

Adobe Photoshop, Video Tutorials

Posted on 05-28-2015


  • By Matt O'Brien - 10:42 PM on May 29, 2015  

    Another example of Adobe lack of consideration for the end user. Why have such a complex and error prone procedure. So many things Adobe should do here.
    A. Provide a link in preferenes to open up the preferences folder.
    B. When using the keyboard shortcut technique, why not give the user the choice to just reset the preferences, save the preferences in a standard backup location and send the old preferences to Adobe for analysis automatically.

    This could be achieved with a few lines of script or code. Computers are perfect platforms to eliminate tedious, difficult or risky tasks. Instead, Adobe asks their users to adopt this procedure.

    Also, there is no reference how people should remember all of their preferences, so they can re enter their previous settings.

    I have a script which backs up critical files in hard to find places into a date stamped zip file. I did this initially for Microsoft normal.dotm file, which is often the target for hackers. At 6 am every morning I have set my PC to wake,automatically back up these files. I added another script at the same time to backup any new or changed pictures from my production drive to my online backup drive. I will add the Photoshop preferences to this process with a single line of script. If I end up with a Photoshop preferences issue, I can then find the last working preferences file and send the good one and the bad one to Adobe. Unfortunately few Adobe Photoshop users have the skills to do this.

    If Adobe had any consideration for their users they would automate this task.

    Sorry for the long post.