April 01, 2008

Photoshop Express off to a rocking start

When you show up as an answer in Wait Wait Don’t Tell Me‘s lightning round, people must be starting to take notice. :-)

Adobe’s Photoshop Express service tore out of the gate last week:

  • 1 million+ visitors to the PX homepage on the first day
  • More than 3 million images uploaded to PX on the first day (3.5 terabytes of data!)

Adobe VP Doug Mack says, "This was way more than the team expected for the beta launch (pretty exciting).  With all this activity all at once, the service slowed down, but it’s now back to running nicely as things have normalized.   If you found it slow, you may want to come back and check it out this week."

Doug reports that on day 1, "Service ramped up so fast that account verification emails and sharing emails were literally flying out of the service.  As the email traffic ramped from literally ‘zero’ to ‘full tilt’ in just a matter of hours (basically starting at 9am EDT), many email services and spam filters thought we were spammers and some gray listed us.  We worked with them so they knew we were legit and had it sorted out by lunchtime."

In case you signed up but didn’t get a new account verification email, please try going back to the site; try logging in with the account you set up; and choose the option to have the email resent.  You’ll get an email with a new key to activate the account.

One other thing to note: Even though the beta is listed as US-only (due to the incomplete state of the server infrastructure), the service is being used around the world.  Doug writes:

  • We’ve been seeing a high level of activity around the clock.  We have not seen things go quiet through the middle of the night at all.
  • Either we have some serious photo-loving insomniacs in the US, or people are ignoring the "US Only" beta period and we are already global, like it or not.
  • Just a reminder that the beta is US only.  And while anyone around the world is welcome to try the beta, the experience will be nothing like that of when we expand to beta globally (as right now, they are accessing US-based servers)
Posted by John Nack at 8:29 AM on April 01, 2008

Comments

  • O Svendson — 9:17 AM on April 01, 2008

    Photoshop Express:
    I think with in a short time Adobe need to change there rights to use Photos that we upload!!
    General Terms:
    8. Use of Your Content.
    Adobe does not claim ownership of Your Content. However, with respect to Your Content that you submit or make available for inclusion on publicly accessible areas of the Services, you grant Adobe a worldwide, royalty-free, nonexclusive, perpetual, irrevocable, and fully sublicensable license to use, distribute, derive revenue or other remuneration from, reproduce, modify, adapt, publish, translate, publicly perform and publicly display such Content (in whole or in part) and to incorporate such Content into other Materials or works in any format or medium now known or later developed.
    http://www.photoshop.com/express/terms.html
    [I take it you haven’t read the post a little further down the page. –J.]

  • Chris Charlton — 9:27 AM on April 01, 2008

    I LOVE Wait Wait Don’t Tell Me! Rock on.

  • Matt Keefe — 10:50 AM on April 01, 2008

    John,
    This is awesome news for Photoshop and Adobe in general. I really liked what I saw, especially being a Flash/Flex developer myself.
    The numbers don’t lie, thats for sure.
    Have fun in Orlando, too!
    Matt
    [Thanks, Matt. This year I’m having fun with the newborn at home instead. –J.]

  • jimhere — 11:39 AM on April 01, 2008

    “Adobe’s Photoshop Express service tore out of the gate last week”
    Did it tear out, or was it unleashed? I thought marketing departments world wide agreed that “unleashed” was the accepted term.
    Anyway, readers of this blog are already converted. What we really want to know is, what else can you tell us about the next level (above the “consumer-based” PS)? That’s what we come to you for — details!
    1. PS Express
    2. PS Elements
    3. ??? – what will THIS web-based one be?
    4. PS CS
    5. PS CS Extended

  • O Svendson — 1:00 PM on April 01, 2008

    I’m sorry John I haven’t read that post, well now I have;-)
    Ole

  • EOS_dude — 1:18 PM on April 01, 2008

    Jack, has the ToU been changed for the product at this point to address the image rights grab? This seems to be a huge black eye for Adobe until it’s fixed. I definitely won’t be uploading any content until I know it has been changed.
    [The terms are currently under review, but as far as I know they haven’t yet been changed. –J.]

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