April 01, 2010

Tech note regarding CS3 apps crashing on 10.6.3

Adobe has posted a tech note covering a recently discovered issue, “Adobe CS3 applications crash at launch on Mac OS 10.6.3 if system serial number is greater than 12 characters.” The document lists various workarounds. Meanwhile Adobe is working with Apple to understand the issue and determine a course of action to resolve it.

Posted by John Nack at 9:29 PM on April 01, 2010


  • MartinDoersch — 2:41 AM on April 02, 2010

    Great so hear that Adobe works on CS3 apps although CS5 is on the way.
    But there is some issue with CS4 apps crashing on quit.
    Here’s the threat at the Adobe forums: http://forums.adobe.com/message/2666582
    Do you know something about this issue too?
    Best regards from Austria

  • Christian Louboutin Boots — 3:06 AM on April 02, 2010

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  • Carol — 5:55 AM on April 02, 2010

    I also have the opposite problem of crashing on quit, it’s been going on for ages for me. Hmm, better check my serial number, maybe the problems are related?

  • Chris — 6:07 AM on April 02, 2010

    Would this be related to the product activation system? If so, another reason to get rid of that!

  • MartinDoersch — 3:43 AM on April 03, 2010

    @Chris: I think a product activation and registration system is a good thing.
    How would you protect software?

  • Rhonda — 10:20 AM on April 05, 2010

    It’s not just CS3, PSE 6 is also affected. Won’t start up!

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