August 03, 2010

Thought o’ the day on features & polish

“People pay for features because it’s easier to justify the expense. People adore polish because it makes the product feel good, and that adoration will carry you farther in the long run than features.”
– Key Photoshop/Lightroom engineer Mark Hamburg

I was drawn to Photoshop–first to use it, and much later to help develop it–because of the high level of fit & finish I saw in the application. I’ve worked on Photoshop not because I think it’s perfect, but because I’m hung up on the imperfections. (Why work on something that’s already perfect?) At root I’m a frustrated, middling Web designer who just wanted the damn software to be better.

Posted by John Nack at 11:22 AM on August 03, 2010
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