Archive for September, 2014

Slow rendering of After Effects compositions in Premiere Pro sequences

StopwatchYou may have noticed that since the 2014 release, render time has greatly increased for After Effects CC 2014 compositions in Premiere Pro CC 2014 sequences when the main After Effects application is open.

There is a workaround: close After Effects when rendering After Effects compositions in a Premiere Pro sequence.

The After Effects team has fixed this issue in the upcoming version of After Effects CC 2014.1. See the “a few choice bug fixes” section of this blog post for more details.

Some customers have reported a similar issue regarding slow rendering of After Effects CC 2014 compositions in a Premiere Pro CC 2014 sequence (Mac OS X 10.9.x) even if After Effects is closed.

The problem is related to running an OS X feature called “App Nap.”

You can disable it for better performance in the Terminal or just check the “Prevent App Nap” box in the Finder > Get Info dialog box for the application.

See this document for more details.

What’s coming in the next versions of Adobe Creative Cloud Pro Video Applications

 Premiere Pro Overview

Overview by Premiere Pro product manager, Al Mooney

See details about the Premiere Pro CC 2014.1 (8.1) update, coming soon to Creative Cloud

To see a demo of these new features and more, check out this webinar recording, “What’s New in Adobe Creative Cloudpresented by Jason Levine at IBC Show 2014.

In this session, see recently announced features & enhancements coming soon to Adobe Pro Video tools.

Info on other applications

Videos about the new features

A quick peek at Adobe Premiere Pro CC 2014.1 (v8.1)

Adobe Premiere Pro CC & the new GoPro CineForm Codec

Al Mooney presents the updates to the Creative Cloud professional video applications

Josh Weiss of gives an overview of the new Premiere Pro CC 2014 features

Feel free to discuss these new features on the forums:

After Effects
Media Encoder
Premiere Pro

Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)

DoorFor those that have updated OS X 10.9 or 10.10, you may have noticed freezing on startup or crashing more frequently while you’re working. The reason behind many of these cases is that certain permissions folders have been reset to Read Only.

These folders need Read & Write permissions to function properly. So how do you do that?

  1. Press the Option key. In the Finder menu choose Go > Library. This is your User Library.
  2. In the Library go to Preferences and locate the Adobe folder.
  3. Control-click on Adobe folder and choose > Get Info.
  4. In the Sharing & Permissions section you see all computer’s users listed. Your User account should say Read & Write next to it.
  5. Unlock the lock, enter log in details, then click and choose > Read & Write (if it is not already set that way).
  6. Click the gear icon directly under the user names and choose “Apply to enclosed items…” Click the lock once more to save changes. Note: even if the permissions are set correctly for this folder, please go through this step as the enclosed folders may be set incorrectly.
  7. While you are still in the User Library, go to the Application Support folder. Open it and locate the Adobe folder.
  8. Perform steps 3-6 on the Adobe folder.
  9. Go to the Mac HD and choose Users > [User Name] > Documents. Locate the Adobe folder there.
  10. Perform steps 3-6 on the Adobe Documents folder.
  11. Reboot the computer.
  12. Launch Premiere Pro. Your permissions are now set correctly.

More details here.

If you are experiencing freezes on start (or starting the application is very slow) with other Adobe applications, it’s likely the same issue is occurring. After Effects may even take several minutes to start, eventually reporting that QuickTime is not installed. For details on that, please see this blog post.


Fix for artifacts when exporting from Premiere Pro CC using 2013 Mac Pro and OS X 10.9.2, 10.9.3

Pink-LinesWith the release of OS X 10.9.2, customers began to complain about pink horizontal lines appearing in exports. In OS X 10.9.3, the problem got worse. Now that OS X 10.9.4 has been released, these problems have largely gone away. If you are seeing artifacts in your exports and are still running OS X 10.9.3, update to OS X 10.9.4.

A user has reported that they are seeing artifacts even after updating to OS X 10.9.4, but found that they had faulty GPUs. You may want to have Apple techs troubleshoot your computer if updating the OS did not help.

More details here.