Archive for June, 2013

Lightroom 5 Hot Issues

The team would like to provide an update on several issues discovered since Sunday night’s launch. Thanks for your patience while we investigated and compiled this list.

Noise Reduction and Sharpening Not Visible on export
As mentioned here, a bug was introduced in Lightroom 5.0 where files exported at less than 1/3 of their original size may not retain Output Sharpening and Noise Reduction settings. We are working on a solution and will include it in our next update.

Incorrect photos selected when working with Publish Services
When working in a Publish collection, it is sometimes possible for the grid view to indicate that certain photos are selected, while the filmstrip indicates that different photos are selected.  In this case, the filmstrip is actually correct, and any actions that are performed will be performed on the photos that are selected in the filmstrip.  If you are concerned about this bug, make sure that you have the filmstrip showing while you’re working in a Publish collection, so that you know for sure what photos are selected.  We are working on a fix and hope to include in a future update.

Presets Disappearing when Upgrading Catalog to Lr5
As reported here, user created presets were not migrated to Lightroom 5 with a catalog upgrade.  This only occurs when the “Store Presets with Catalog” preference is checked (enabled).  Within Lightroom 5, the “Store Presets with Catalog” preference will be unchecked (disabled).  Please check (enable) this preference and the missing user created presets will return.  Please note that this only occurs on Mac.

Revel Publish Service
The Revel Publish Service for Lightroom 5 is available here.

Lightroom 5 in the Adobe Application Manager 
Some Creative Cloud members have reported issues downloading Lightroom 5.  Please see this help document for further instructions.

Lightroom 5 Upgrade Eligibility
We’ve had several questions around who is eligible for an upgrade to Lightroom 5.  Any Lightroom 1, 2 3, or 4 version of Lightroom, education editions included, can utilize the upgrade version of Lightroom 5.  The prior version of Lightroom does not need to be installed on the computer, however you will need the prior version serial number at the time of installation of Lightroom 5.  If the prior version is still installed on the computer, Lightroom 5 will automatically pick up that serial number so you don’t need to go digging through boxes or your email.  

Customers who purchased Lightroom 4 through the Mac App Store are eligible for upgrade pricing.  Please see here for instructions here. Lightroom 4 must be installed on the machine before installing the Lightroom 5 upgrade.

Upgrade policy for those that just purchased Lightroom 4
We’ve seen quite a few questions from those who have just purchased Lightroom 4.  If you purchased Lightroom 4 very recently you may be eligible for a complimentary upgrade to Lightroom 5: http://www.adobe.com/go/pa 

Additional Information

We’re listening

Lr5 Resources

This is a list of various resources dedicated to educating photographers about Lightroom 5.  Please submit additional content through the comment field and I’ll add them to the list.  Adobe maintains an official YouTube channel that provides information about Lightroom 5 but it’s often helpful to review other resources for a different perspective.

Please add more in the comments and I’ll add them to the list.

 

Camera Raw 8.1 and DNG Converter 8.1 Now Available

Camera Raw 8.1 is now available as a final release through the update mechanism in Photoshop CS6 and Photoshop CC.  This release provides support for HiDPI capable displays, new camera and lens support and address bugs that were introduced in previous versions of Camera Raw.  Customers of previous versions of Photoshop can utilize DNG Converter 8.1 to receive raw file support for newly added cameras.

Photoshop CS6 customers traditionally have received camera updates through Camera Raw 7.x releases.  This is the first time that we are providing camera support through a version of the camera raw plug-in that is a whole version number greater than the version of Camera Raw that shipped with a specific version of Photoshop. (Photoshop CS6 shipped with ACR7 and now we’re providing support to CS6 with ACR8.)  As mentioned here, this change allows us to be consistent with our past policy of providing raw support for currently shipping products.  However, when ACR8 is hosted by Photoshop CS6, it will not offer any of the new features described in Photoshop CC marketing materials for ACR8.

Bugs Corrected in Camera Raw 8.1

  • Occasionally the Fill Light adjustment introduced artifacts. This only occurred when processing an image using the PV2010 process version.
  • When using the Red Eye removal tool, setting red eye darken to 100% would lighten the adjustment instead of darkening it.
  • Reduced the default amount of sharpening applied to images taken with the Fuji X100s camera.

New Camera Support in Camera Raw 8.1

  • Hasselblad H5D-60
  • Olympus PEN E-P5
  • Olympus PEN E-PL6
  • Phase One IQ260*
  • Ricoh GR
  • Panasonic LUMIX DMC-G6
  • Panasonic LUMIX DMC-LF1
  • Sony DSC-RX1R (RX1R)**
  • Sony DSC-RX100M2 (RX100 II)*  **

* denotes preliminary support
**Support for these models was not listed in the original blog post

New Lens Profile Support in Camera Raw 8.1

Lens Name

Lens Mount

Canon PowerShot G1 X

Canon

Canon PowerShot G15

Canon

Hasselblad HCD 4.8/24

Hasselblad

Nikon Coolpix A

Nikon

Nikon Coolpix P330

Nikon

Nikon AF-S Nikkor 80-400 mm f/4.5-5.6G ED VR

Nikon

HD Pentax-D FA645 Macro 90mm F2.8ED AW SR

Pentax

HD Pentax-DA 560mm F5.6ED AW

Pentax

Sigma 30mm F1.4 DC HSM A013

Canon, Sigma

Sigma 17-70mm F2.8-4 DC Macro OS HSM C013          Nikon
Sigma 19mm F2.8 DN A013   Olympus, Sony
Sigma 30mm F2.8 DN A013   Olympus, Sony
Zeiss Apo Sonna T* 2/135 ZE          Canon
Zeiss Apo Sonnar T* 2/135 ZF.2          Nikon
Zeiss Touit 1.8/32          Sony
Zeiss Touit 2.8/12          Sony

Release Notes

Please note that the workflow options in ACR8.1 have been updated for compatibility with Lightroom 5 and Photoshop CC.

Download Links

Camera Raw 8.1 – Please use the update mechanism in Photoshop CS6

DNG Converter 8.1 – Mac | PC

Thank you!

Lightroom 5 Now Available!

The Lightroom team is proud to announce the available of Lightroom 5.  A number of you downloaded Lightroom 5 beta and we are thankful for the overwhelming feedback and suggestions that you’ve provided.  We’ve made over 400 tweaks since releasing Lightroom 5 beta, many of which are directly attributed to your feedback in our public forums.  Thank you.

Lightroom 5 is now feature complete and final.  Lightroom 5 will be available for $149 (for those new to Lightroom) and $79 (for Upgrade and Student/Teacher editions).  As with previous version of Lightroom, Lightroom 5 is a perpetual license.

Download Lightroom 5

Get Started with Julieanne Kost’s fantastic video tutorial series

Get help with Lightroom 5

Changes since the public beta:

  • Share your photos using the Behance Publish Service
  • Expanded the range of Radial Filter’s feather slider
  • Over 400 bugs found and fixed! (Thank you Lightroom 5 beta customers!)

New Camera Support in Lightroom 5.0

  • Hasselblad H5D-60
  • Olympus PEN E-P5
  • Olympus PEN E-PL6
  • Panasonic LUMIX DMC-G6
  • Panasonic LUMIX DMC-LF1
  • Phase One IQ260*
  • Ricoh GR
  • Sony DSC-RX1R (RX1R)**
  • Sony DSC-RX100M2 (RX100 II)*  **

* denotes preliminary support
**Support for these models was not listed in the original blog post

Tethered Support – New Cameras

  • Nikon D600

New Lens Profile Support in Lightroom 5

Lens Name

Lens Mount

Canon PowerShot G1 X

Canon

Canon PowerShot G15

Canon

Hasselblad HCD 4.8/24

Hasselblad

Nikon Coolpix A

Nikon

Nikon Coolpix P330

Nikon

Nikon AF-S Nikkor 80-400 mm f/4.5-5.6G ED VR

Nikon

HD Pentax-D FA645 Macro 90mm F2.8ED AW SR

Pentax

HD Pentax-DA 560mm F5.6ED AW

Pentax

Sigma 30mm F1.4 DC HSM A013

Canon, Sigma

Sigma 17-70mm F2.8-4 DC Macro OS HSM C013          Nikon
Sigma 19mm F2.8 DN A013   Olympus, Sony
Sigma 30mm F2.8 DN A013   Olympus, Sony
Zeiss Apo Sonna T* 2/135 ZE          Canon
Zeiss Apo Sonnar T* 2/135 ZF.2          Nikon
Zeiss Touit 1.8/32          Sony
Zeiss Touit 2.8/12          Sony

Known Issues

  • Fullscreen Mode does not show the next image in your selection. This occurs only when you have selected a series of images before entering Fullscreen mode.
  • Video playback is not currently supported in Fullscreen mode.
  • There is no error message informing that offline photos and videos are not exported to slideshows.
  • The slide after a video clip is often not shown.  This only occurs when using the Manual Slideshow feature.
  • Custom slideshow templates will default to 480×270 on export. This only impacts custom slideshow templates created in previous versions of Lightroom.
  • The slideshow appears as a black screen occasionally.  This only occurs when a video file is chosen as the first slide.
  • Star ratings cannot be applied while previewing or viewing a Slideshow.
  • Deleting a book in the Book Module may occasionally cause another book to disappear.
  • XMP metadata changes are not automatically written to file when the original file is offline.
  • Canon cameras are not detected when using Tethered Capture in Windows 8.  This only occurs on Windows 8.
  • Offline photos go missing from Lightroom when moving folder of images to a different volume.
  • GPS metadata on videos created on an Apple iPhone is not imported.
  • Basic metadata is not imported with video files.  This only occurs when imported directly from the camera.   As a workaround, please copy the files from camera to your harddrive and then import into Lightroom.
  • When utilizing the “Merge to HDR” feature with Photoshop, the resulting HDR image contains metadata from the last selected photo.
  • Photos adjusted using Process Version 2003 incorrectly display a “Post Crop Vignette: Paint Overlay” History step. Selecting a subsequent History State can reset existing settings that follow that state in the History panel. This reset cannot be undone, effectively deleting any settings that have been applied after the selected History State. This only occurs with images adjusted in PV2003.
  • Images exported at less than 1/3 of their original size may not retain Output Sharpening and Noise Reduction settings.

Thank You!

 

Lightroom FAQ (Frequently Asked Questions)

I’ve put together a list of some of the most frequently asked questions about Lightroom.

Frequently Asked Questions

How can I speed up performance in Lightroom?
Why isn’t my adjustment brush working?
Where do I save the changes I make to my images?
Why is there a question mark on some of my images (or why are they grayed out when importing?)
What is a preset? How do I get that same effect?
Why doesn’t my version of Lightroom support my camera?
Why use Lightroom instead of Bridge?
Which is better, single or multiple catalogs?
How do I combine my catalogs into a master catalog?
How do I set up Photoshop Elements as an External Editor?
Why has the Edit In Photoshop command stopped working?
How to I use the copyright © symbol in Lightroom?
Can I use Adobe Revel with Lightroom 5?
Can’t see Lightroom 5 update from your CreativeCloud account?
How do I fix SmugMug errors?
What are some extra Lightroom 5 resources?

How can I speed up performance in Lightroom?

Try these suggestions that can help you optimize Lightroom on your computer.

 

Why isn’t my adjustment brush working?

Make sure the Brush Flow and Density are NOT set at very low values.

Flow-Density

Where do I save the changes I make to my images?

With Lightroom’s parametric non-destructive editing, the changes you’ve made while processing your images are automatically saved in the Catalog. You do not need to save the changes for them to stick within Lightroom. If you want to share the image with the adjustments applied you can export a copy directly from Lightroom.

Why is there a question mark on some of my images (or why are they grayed out when importing?)

You probably have reorganized (by moving or renaming) your images from the specific locations Lightroom is looking for them in, and this is the cause for the missing link icon.

What is a preset? How do I get that same effect?

Brett Nemecek has created a great resource for working with presets and Lightroom

Why doesn’t my version of Lightroom support my camera?

Jeffrey Tranberry’s article answers a number of questions, including how often we update for new cameras, and how to get the latest camera support in older versions of Lightroom.

Why use Lightroom instead of Bridge?

In this episode of the Complete Picture, Julieanne Kost helps you decide which application is right for your workflow by explaining the differences between Lightroom and Bridge for managing images and assets.

Which is better, single or multiple catalogs?

In this episode of the Complete Picture, Julieanne answers one of the most commonly asked questions “If should you use a single catalog for all of your photographs or if you should you use multiple catalogs?”.

As a general rule, she recommends that you use as few as possible, but discusses when using multiple could be beneficial.

How do I combine my catalogs into a master catalog?

In this episode of the Complete Picture, Julieanne demonstrates how to combine individual Lightroom catalogs into a single, “Master” Lightroom catalog to simplify a photographers workflow and enable multi-shoot searching.

How do I set up Photoshop Elements as an External Editor?

If you’ve selected Photoshop Elements as Lightroom’s external editor, make sure you choose the “Photoshop Elements Editor” NOT the alias for Photoshop Elements (which launches the Welcome Screen).

PSEEditor

Why has the Edit In Photoshop command stopped working?

If the Edit In Photoshop command has stopped working, resetting Lightroom’s preferences will likely resolve the issue.

Follow these steps to reset Lightroom’s preferences:

  1. Quit Lightroom
  2. Reset Lightroom’s preferences
  3. Start Lightroom and select your catalog
  4. Try the Edit In Photoshop command again

How to I use the copyright © symbol in Lightroom?

Windows: Hold Alt and press 0169 on the numpad
Mac: Hold Option and press G

Can I use Adobe Revel with Lightroom 5?

The Revel team has released a plug-in to allow you to work with your Revel albums in Lightroom 5.

Can’t see Lightroom 5 update from your CreativeCloud account?

  • Launch Adobe Application Manager.
  • Click in the upper left-hand corner on your name
  • Choose Sign-Out,  then sign back in

If there is a “Download” link next to Lightroom, that download should be Lightroom 5.

If you have already downloaded and installed but still Lightroom 4.x continues to open up. Make sure that you are starting the Lightroom 5 application and not the Lightroom 4.x version.

How do I fix SmugMug errors?

SmugMug recently released an update to their Lightroom plug-in which addresses the, “Can’t update this collection” error seen when exporting.

The updated plugin (v. 2.0.1.13), is available here: http://help.smugmug.com/customer/portal/articles/121321

What are some extra Lightroom 5 resources?

 

Keeping Lightroom Up-to-Date

Many software issues are resolved by simply updating to the latest version, below are resources to help you keep Lightroom up to date.

Table of Contents:

What is the most current version?
How do I verify which version of Lightroom I have?
How do I check for and install the most current updates?
What issues have been addressed in the updates?
What if the computer that Lightroom is on is not connected to the internet?
How do I verify Photoshop and Camera Raw are up to date?
Lightroom troubleshooting to fix most issues

What is the most current version?

Lightroom 5

Lightroom 4

  • The most current version of Lightroom 4 is 4.4 on Macintosh and Windows

Lightroom 3

  • The most current version of Lightroom 3 is 3.6. This is the final release of Lightroom 3

How do I verify which version of Lightroom I have?

To verify you have the latest version of Lightroom:

  • Mac: Choose Lightroom > About Adobe Photoshop Lightroom X.x
  • Win: Choose Help > About Adobe Photoshop Lightroom X.x

This brings up the Lightroom splash screen, which displays the version number:

Lightroom 5.4

LR5.4

Lightroom 4.4

Lightroom 4.4

Lightroom 3.6

Lightroom-3.6

How do I check for and install the most current updates?

The recommended and easiest way to update Lightroom to use the Help>Check for Updates mechanism from within Lightroom, and follow the steps to download and install the latest updates for your software.

CheckForUpdates

What issues have been addressed in the updates?

Sharad Mangalick and Tom Hogarty have created blog posts outlining the key changes and improvements in each Lightroom release:

Lightroom 5

Lightroom 4

Lightroom 3

What if the computer that Lightroom is on is not connected to the internet?

You’ll need to find a computer that is connected to the internet, and download the update to an external drive or media that you can move to the computer that’s not connected:

Direct download links

Lightroom 5

Lightroom 4.4

Lightroom 3.6

How do I verify Photoshop and Camera Raw are up to date

If you use Photoshop and Camera Raw together with Lightroom, head over to Jeffrey Tranberry’s article for instructions on how to verify that Photoshop and Camera Raw are up to date.

Lightroom: Basic troubleshooting to fix most issues

lr5_totemHere is a set of basic troubleshooting steps that should resolve most problems encountered while using Lightroom.

If you encounter a crash, be sure to submit all crash reports and include your email address with the crash report.
If you submit a crash report for a known issue, we will be able to offer you a solution for correcting the problem.

Please try all the steps below prior to reporting a problem, posting on the forums or contacting support for Lightroom specific issues.

For mostly non-technical questions like How-to’s or What’s New, please see the Lightroom FAQ (Frequently Asked Questions)

If your issue is with getting up and running, please see the following document: Help with Downloading, Installing or Activating


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