File Format specific PDFG configuration requirements in LiveCycle ES4

PDF Generator supports a large number of file formats for conversion to PDF, and requires corresponding software installations on the server. Below is a list of applications which are supported by PDF Generator, including the file formats each application supports.

Generic Requirements:

  • PDF Generator is supported only on English, French, German and Japanese platforms (operating system), and each platform should have all  applications installed in the same language.
  • WordPerfect is only supported on English platform.
  • Some applications require environment variables to be defined.
  • Only 32 bit versions of applications below are supported.

Application specific requirements:

  • Adobe® Acrobat® XI Pro : XPS, DWG, DXF, DWF ,Image formats (BMP, GIF, JPEG, JPG, TIF, TIFF, PNG, JPF, JPX, JP2, J2K, J2C), HTML formats -
    • Acrobat_PATH should be set to Acrobat.exe  path
    • All initial registration/activation dialogs should be dismissed for all the PDFG user accounts configured on the server.
    • Acrobat should be installed after all Microsoft applications have installed.
    • Automatic updates should be disabled.

     

  • Microsoft Office, Microsoft Visio, Microsoft Publisher, Microsoft Project (versions: 2007/2010): DOC, DOCX,  XLS, XLSX, PPT, PPTX, RTF, TXT, VSD,PUB, MPP -
    • Acrobat_PATH should be set to Acrobat.exe  path
    • All initial registration/activation dialogs should be dismissed for all the PDFG user accounts configured on the server.
    • Acrobat plugin should be visible inside Word/Excel/PowerPoint/Visio/Project
    • Adobe PDF printer should be seen as default when printing

     

  • Adobe PageMaker® 7: PMD, PM6, P65, PM -
    • All initial registration/activation dialogs should be dismissed for all the PDFG user accounts configured on the server.
    • PageMaker_PATH should be set to PageMaker exe path

     

  • Adobe FrameMaker® 8.0: FM -
    • All initial registration/activation dialogs should be dismissed for all the PDFG user accounts configured on the server.
    • FrameMaker should be configured to use ‘Framemaker’ product interface (to be selected when FrameMaker is first installed). This can be updated from Preferences section too.
    • Adobe PDF printer should be seen as default when printing
    • FrameMaker_PATH should be set to FrameMaker exe path

     

  • Corel WordPerfect 12 / X4: WPD -
    • All initial registration/activation dialogs should be dismissed for all the PDFG user accounts configured on the server.
    • Adobe PDF printer should be seen as default when printing
    • WordPerfect_PATH should be set to WordPerfect exe path

     

  • OpenOffice 3.x: ODT, ODP, ODS, ODG, ODF, SXW, SXI, SXC, SXD, DOC, DOCX, XLS, XLSX, PPT, PPTX, RTF, TXT , Image Formats (BMP, GIF, JPEG, JPG, TIF, TIFF, PNG, JPF, JPX, JP2, J2K, J2C), HTML, HTM -
    • All initial registration activation dialogs should be dismissed for all the PDFG user accounts configured on the server.
    • OpenOffice_PATH should be set to OpenOffice installation directory

     

For more information on the exciting new features introduced in Adobe LiveCycle ES4  refer to the LiveCycle ES4 documentation link: What’s new in Adobe LiveCycle ES4 .

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2 Responses to File Format specific PDFG configuration requirements in LiveCycle ES4

  1. Pingback: Requirements and Recommendations for running LiveCycle PDF Generator ES4 on Windows 2008 server | Adobe LiveCycle Blog

  2. Richard says:

    hello all, I followed the steps to set PDGF, but I had trouble converting MS Office files, don’t work, I hope you can help me, this is the log:

    2013-08-21 15:16:13,512 INFO [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-024-Market Analysis.xls: Time Job Submitted: 8/21/13 3:16 PM for job = Market Analysis.xls36ae4c-c68308-6401de-92af94-5a730a-24eb28
    2013-08-21 15:16:13,512 INFO [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-017-Market Analysis.xls: Job Submitted by User: administrator
    2013-08-21 15:16:13,512 INFO [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-016-Market Analysis.xls: Job Type: Convert to PDF
    2013-08-21 15:16:13,535 INFO [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-022-Market Analysis.xls: Security Settings Used: No Security
    2013-08-21 15:16:13,535 INFO [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-023-Market Analysis.xls: FileType Settings Used: Standard
    2013-08-21 15:16:17,126 INFO [com.adobe.truststore.crypto.CryptoUtil] (http-0.0.0.0-8080-2) encryptBytes: Building secret key for length: 16
    2013-08-21 15:16:17,269 INFO [com.adobe.service.ProcessResource] (http-0.0.0.0-8080-2) ALC-BMC-001-505: Service ColorProfileSvc: Starting native process with command line “C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\ColorProfileSvc\\ColorProfileService.exe”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ppServer jboss
    2013-08-21 15:16:18,236 INFO [com.adobe.service.ProcessResource] (RequestProcessor-2) ALC-BMC-001-508: Service ColorProfileSvc: Native process PID = 3640
    2013-08-21 15:16:18,347 WARN [com.adobe.service.ImpersonatedConnectionManager] (http-0.0.0.0-8080-2) ALC-BMC-001-028: Service PDFMakerSvc: Reducing maximum pool size from 20 to 1 to match number of impersonation credentials.
    2013-08-21 15:16:18,356 INFO [com.adobe.pdfg.BMCCaller] (http-0.0.0.0-8080-2) ALC-PDG-001-021-Market Analysis.xls: PDF Settings Used: C:\Adobe\Adobe LiveCycle ES4\temp\pdfg-WIN-1DW2XDEOS5W_7\2b1f-8676be-6e23aa-bc3ffe-65a7fb-710d7f\pdfg Standard 3188855403719139527.joboptions
    2013-08-21 15:16:18,426 INFO [com.adobe.service.ImpersonatedConnectionManager] (http-0.0.0.0-8080-2) Service Native2PDFSvc: Resource ProcessResource@1028ade(name=pdfgen.exe,pid=0) acquired credential administrator
    2013-08-21 15:16:18,427 INFO [com.adobe.service.ProcessResource] (http-0.0.0.0-8080-2) ALC-BMC-001-505: Service Native2PDFSvc: Starting native process with command line C:\Adobe\Adobe LiveCycle ES4\jboss\server\lc_turnkey\svcnative\ServicesNatives2\bin\ProcessLauncher.exe administrator – “C:\\Adobe\\Adobe LiveCycle ES4\\jboss\\server\\lc_turnkey\\svcnative\\Native2PDFSvc\\bin\\dll\\pdfgen.exe” True -WinStaName WinSta0 -DeskName PDF-NA7f4a50002 -beginExecutable “C:\\Adobe\\Adobe LiveCycle ES4\\Java\\jdk1.6.0_31\\jre\\bin\\javaw.exe” -endExecutable -Xmx64m -cp “C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-appmon.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-csa.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-generatepdf-client.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common-jaxb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-common.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-commonbmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc-websphere.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-pdfg-idl-bmc.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/adobe-utilities.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/comfyj-2.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-api.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-impl.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jaxb-libs.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_acrobat1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad1.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_autocad2007.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_excel1.3.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_pdfmapi1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_project4.4.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_publisher1.0.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_visio4.a.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniw2.9.5_word8.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jniwrap-3.6.1.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/jni_wrapper_infopath10.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/namespace.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/Native2PDFConverterServer.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/Native2PDFSvc/bin/winpack-3.6.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/adobe-bslj.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/jacorb.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/avalon-framework-4.1.5.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/concurrent-1.3.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/logkit-1.2.jar;C:/Adobe/Adobe LiveCycle ES4/jboss/server/lc_turnkey/svcnative/ServicesNatives2/jars/jacorb/antlr-2.7.2.jar” com.adobe.native2pdf.bmc.Native2PDFConverterServer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ppServer jboss
    2013-08-21 15:16:22,092 INFO [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (http-0.0.0.0-8080-2) Service: Native2PDFSvc resource: ProcessResource@1028ade(name=pdfgen.exe,pid=0) applying queue wait adjustment of 3s to timeout of transaction: TransactionImple . Supplied timeout: 300s, Effective timeout: 297s.
    2013-08-21 15:16:22,093 INFO [com.adobe.service.J2EEConnectionFactoryManagerPeerImpl] (http-0.0.0.0-8080-2) Service: Native2PDFSvc successfully scheduled an interrupt for transaction: TransactionImple after 297s.
    2013-08-21 15:16:23,170 INFO [com.adobe.native2pdf.bmc.ExcelToPdfConverter] (RequestProcessor-4) ALC-PDG-001-001-Begin processing job : C:\Adobe\Adobe LiveCycle ES4\temp\pdfg-WIN-1DW2XDEOS5W_7\2b1f-8676be-6e23aa-bc3ffe-65a7fb-710d7f\Market Analysis.xls
    2013-08-21 15:20:53,222 INFO [com.adobe.native2pdf.bmc.ExcelToPdfConverter] (RequestProcessor-4) ALC-PDG-001-000-The system cannot find the file specified.
    2013-08-21 15:21:08,289 INFO [com.adobe.native2pdf.bmc.ExcelToPdfConverter] (RequestProcessor-4) ALC-PDG-001-000-Native2Pdf BMC Conversion timed out – Shutting down JVM!
    2013-08-21 15:21:09,021 INFO [STDOUT] (ProcessResource@1028ade(name=pdfgen.exe,pid=0) Output Reader)

    ERROR: API = ReadFile(1)
    2013-08-21 15:21:09,021 INFO [STDOUT] (ProcessResource@1028ade(name=pdfgen.exe,pid=0) Output Reader) ERROR CODE =

    ERROR: API = ReadFile(2)
    2013-08-21 15:21:09,023 WARN [jacorb.giop.conn] (ClientMessageReceptor1) Abnormal connection termination. Lost 1 outstanding replie(s)!
    2013-08-21 15:21:09,052 INFO [STDOUT] (ProcessResource@1028ade(name=pdfgen.exe,pid=0) Output Reader) ERROR CODE = 109
    MESSAGE = The pipe has been ended.
    2013-08-21 15:21:09,100 WARN [com.adobe.service.ProcessResource] (ProcessResource@1028ade(name=pdfgen.exe,pid=0) Error Reader) ALC-BMC-001-024: Service Native2PDFSvc: Process ProcessResource@1028ade(name=pdfgen.exe,pid=0) terminated abnormally with error code {3}
    2013-08-21 15:21:09,102 INFO [com.adobe.service.ImpersonatedConnectionManager] (ProcessResource@1028ade(name=pdfgen.exe,pid=0) Error Reader) Service Native2PDFSvc: Resource ProcessResource@1028ade(name=pdfgen.exe,pid=0) returned credential administrator
    2013-08-21 15:21:26,076 ERROR [com.adobe.service.ProcessResource] (http-0.0.0.0-8080-2) ALC-BMC-001-001: Unexpected exception while rolling back transaction