Recently in Version 9 Category

New Version of the AIM Application Available Now

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Please download the new Administrator’s Information Manager (AIM) application.

The new application features the following:

  • More robust Update mechanism.
  • “Check for update” button so users have control over when to check and get the latest.
  • Version and date info in the UI
  • Several other bug fixes having to do with linking.
  • User can choose to view local content in AIR or in the browser.
  • Online content automatically goes to browser
  • Added all the prefs for Acrobat and Reader 10.1 and 10.1.1 as well as others.

Adobe Reader and Acrobat X (10.1.1), 9.4.6 and 8.3.1

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In case you missed it last week, we announced the availability of Adobe Reader and Acrobat X (10.1.1), 9.4.6 and 8.3.1.

Steve Gottwals, Group Product Manager for Adobe Reader, wrote the following about the releases.

EchoSign for Adobe Reader
With Adobe Reader X (10.1.1), you can now click on the EchoSign link directly in Reader and you’ll be taken straight to the EchoSign page where you can start signing, sending and tracking your PDF documents. The entire signature process from the request for signature to the distribution and execution of the form or agreement is done online. The EchoSign signature service provides a secure subscription-based service to individuals, SMBs and enterprise customers. It enables real-time visibility into the signature process and automatically storing and managing all signed documents. We expect it will make electronic signatures the common way for people to sign documents.

Adobe Reader X(10.1.1) UI Enhancement
As we add new services, like EchoSign mentioned above, you will notice that the Reader UI has enhanced tools panes as well. Instead of “Comment” and “Share”, we have now re-organized them to hold “Tools” and “Comments”. These enhancements not only allow for better expansion in the future, they also provide a better user experience when accessing Reader’s advanced capabilities as tested with our end-users.

Adobe Reader and Acrobat Version 8 End of Support
As a reminder to the previous blog post: Adobe Reader and Acrobat Version 8 End of Support, Adobe provides five years of product support from the general availability date of Adobe Reader and Adobe Acrobat (Windows and Macintosh – Note: Adobe only supports the most recent major version of Adobe Reader for Linux Version 9.x). In line with that policy, support for Adobe Reader 8.x and Adobe Acrobat 8.x will end on November 3, 2011.

For more information regarding the security details in these releases, please see Security Bulletin APSB11-24. For detailed Release Notes, please see the Release Notes Library.

This Isn’t Working

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I hear “This isn’t working” from frustrated customers on a fairly regular basis. Most of the time it’s because a particular PDF file isn’t behaving the way that they expect it to. So, with the recent release of the “Compatibility Advisory Regarding Adobe Reader plug-in and Acrobat plug-in with Safari 5.1“, I thought I’d address a few broader compatibility issues that may arise when working with PDF files.


But first… Yes – I’m biased – I work for Adobe. So I’ll try to stick to just the facts in this article and let everyone come to their own conclusions. I’m also not going to cover the obvious compatibility issues that are inherent with PDF Portfolios, Multimedia and other Flash dependent objects in PDF files, but will, instead, limit my discussion to the core of PDF that is in use my most people out there and not the cutting edge stuff that I talk about in my developer blog.

There are three scenarios that are the root cause of most issues around use of PDF files and I’ll address each separately but they can… and do… occur in combination with each other.

This Isn’t Working

Adobe Reader and App-V

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While officially unsupported by Adobe, customers are successfully virtualizing Adobe Reader using App-V. If you’re looking to do this kind of thing, check out the beta of Microsoft’s TechNet Gallery. At the time of this post, there are package accelerators for Adobe Reader versions 9 and X.

The Adobe Reader X Package Accelerator
by Kevin Kaminski is currently one of the Editor Picks. You definitely want to check this out.

Note: I have no personal experience with these package accelerators so I can’t make any claims to their usefulness, I’m just passing on the information. Please use the “Q and A” section of the specific package accelerator to post your questions and be sure to hand out some star ratings if they work for you.

Find all of the Package Accelerators for Adobe software in the Microsoft TechNet Gallery.

Acrobat 9.4.2 Adds Backward Compatibility for PDF Portfolios

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With the latest update of Acrobat 9 and Reader 9, PDF Portfolios that were created in Acrobat X (ten) will play in version 9.4.2. When viewing PDF Portfolios in 9.4.2, everything will work pretty much as expected with just a few caveats. You can see from the images below that we’ve done our best to keep the experience in version 9 and X consistent but differences in the underlying API between Acrobat 9 and X can cause some issues that you should be aware of when viewing or modifying a PDF Portfolio in 9.4.2 that was created in version X. The list below provides details on what to expect.

Acrobat 9.4.2 Adds Backward Compatibility for PDF Portfolios

How to Identify What and When to Update and Patch

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With all of the patching going on in Acrobat land, we’ve developed a one page quick key reference to help understand how to update and patch Adobe Acrobat and Reader. Take a look.

You should also visit newly designed page dedicated to “Enterprise Administration of the Acrobat Family of Products”

Clarification on Chaining Updates and Acrobat 9.3.1

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With the release of the 9.3.1 patch for Acrobat and Reader, I’ve gotten another rash of questions about new deployments and patches.

Clarification on Chaining Updates and Acrobat 9.3.1

Find an Acrobat 9 Adobe Certified Expert

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Have you ever needed an Acrobat expert but didn’t know where to look? Well, AcrobatUsers.com has published a list.

Find an Acrobat 9 Adobe Certified Expert

Version Compatibility of Acrobat PDFMakers

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The PDFMakers were introduced with Acrobat 3.0 to make creating PDFs from Office documents easier and faster. In fact, I created one of the earliest prototypes for the Microsoft Word 6.0 PDFMaker way back in the Acrobat 1.0 days just so that I wouldn’t have to manually add my links and bookmarks every time I had to re-create a PDF from Word. Now, there are PDFMakers for a long list of applications and they do a lot more than just create bookmarks and links.

A PDFMaker is an Acrobat feature that operates within many business applications, such as Microsoft Office applications, AutoCAD, and Lotus Notes. When you install Acrobat, PDFMaker buttons appear in the authoring application. Using PDFMaker within an authoring application is a simple, one-click procedure. It involves clicking an Acrobat PDFMaker toolbar button or choosing a command on the Adobe PDF menu.

Because PDFMakers run in 3rd party applications and we rely on their APIs to help us add navigational controls to the resulting PDF, we’ve been able to add new capabilities to the PDFMakers over time as the APIs in the native applications become more robust. Unfortunately, the 3rd party APIs are not consistent across versions and we need to drop support for a particular PDFMaker feature on a particular version of the 3rd party software. To help better understand which version of Acrobat works best with which version of your other desktop applications, the table below lists the supported and unsupported version information about 3rd party applications supported for PDFMakers across the last 4 Acrobat versions.

Few Points to be noted while observing the table below :

  • Acrobat 3D was introduced from Acrobat 7.0.7 onwards which later came to be known as Acrobat Pro Extended.
  • In all versions of Acrobat, MS Visio/Project and AutoCAD are supported on Acrobat Pro and higher flavors of Acrobat
  • The versions in parentheses denote that particular component was supported starting with that dot release of Acrobat.
  • Dates in parentheses denote the release date of applications.

Note: This article is also available as a PDF document.

Third party software/versions

Acrobat 6
Acrobat 7 Acrobat 8 Acrobat 9
MS Office (Word/Excel/PPT)        

Office 97

Office 2000 (Office 9)
Office XP(Office 2002/Office 10)
Office 2003(Office 11)(11/17/03) (6.0.1)
Office 2007 (Office 12)(11/30/06) N/A N/A (8.1)
         
Word_Import Comments        
Office 97
Office 2000 (office 9)
Office XP(Office 2002/Office 10)
Office 2003(Office 11)(11/17/03) (6.0.1)
Office 2007 (Office 12)(11/30/06) N/A N/A (8.1)
         
MS Outlook        
Outlook 97(January 16, 1997)
Outlook 2000 (office 9)(June 7, 1999)
Outlook 2002(May 31, 2001)
Outlook(Office 11)(10/21/03)
Outlook (Office 12)(11/30/06) N/A N/A (8.1)
         
Mail Merge        
Office 97
Office 2000 (office 9)
Office XP(Office 2002/Office 10)
Office 2003(Office 11)(11/17/03)
Office 2007 (Office 12)(11/30/06) N/A N/A (8.1)
         
Attach As PDF        
Outlook 97(January 16, 1997)
Outlook 2000 (office 9)(June 7, 1999)
Outlook 2002(May 31, 2001)
Outlook(Office 11)(10/21/03) (6.0.1)
Outlook (Office 12)(11/30/06) N/A N/A (8.1)
         
Attach As Secured PDF        
Outlook 97(January 16, 1997)
Outlook 2000 (office 9)(June 7, 1999)
Outlook 2002(May 31, 2001)
Outlook(Office 11)(10/21/03)
Outlook (Office 12)(11/30/06) N/A N/A (8.1)
         
MS Visio/Project        
Office 97
Office 2000 (office 9)
Office XP(Office 2002/Office 10)
Office 2003(Office 11) (6.0.1)
Office 2007 (Office 12)(11/30/06) N/A N/A (8.1)
         
MS Access        
Office 97
Office 2000 (office 9) N/A
Office XP(Office 2002/Office 10) N/A
Office 2003(Office 11) N/A
Office 2007 (Office 12)(11/30/06) N/A N/A (8.1)
         
MS Publisher        
Office 97
Office 2000 (office 9) N/A
Office XP(Office 2002/Office 10) N/A
Office 2003(Office 11) N/A
Office 2007 (Office 12)(11/30/06) N/A N/A (8.1)
         
Internet explorer        
5.01
5.5
6
6.1
7 N/A N/A
         
AutoCAD        
2000(1999, March)
2000i(2000,July)
2002(2001,June)
2004(2003,march) (6.0.1)
2005(2004,march) N/A
2006(2005,march) N/A (7.0.7)
2007(2006,march) N/A N/A
2008(2007,march) N/A N/A N/A
         
AutoCAD_Import Comments        
2000(1999, March)
2000i(2000,July)
2002(2001,June)
2004(2003,march)
2005(2004,march) N/A
2006(2005,march) N/A (7.0.7)
2007(2006,march) N/A N/A
2008(2007,march) N/A N/A N/A
         
Lotus Notes        
6.0.x
6.5.x
7.0.x
8.0.1 N/A N/A N/A
         
Mac office        
Office X
Office 2004 N/A