Technical Communication Suite 3 is here!

Technical Communication Suite 3 has now gone live!

Some of the new features include:

  • Robust single sourcing and publishing to multiple devices including ePub from both FrameMaker and RoboHelp environments (TCS special versions).
  • Seamless review and collaboration.
  • Improved cross-product integration.
  • Complete suite supports scripting, thus strengthening automation workflows.
  • Improved search capability in the outputs.
  • Ability to directly link DITA files.
  • Rich multi-media support
  • And More…

For updates and helpful information, stay tuned to this blog! Visit the product page here on

RoboHelp 9 and RoboHelp Server 9 are now out!

RoboHelp 9 and RoboHelp Server 9 are now out! Excerpt from the introductory blog post by Ankur Jain, Product Manager – RoboHelp:

With version 9, we are taking RoboHelp and RoboHelp Server to the next level by helping our customers incorporate important industry trends taking place today into their TechComm workflows. Trends such as user-generated content, community-based user assistance, Rich Internet Applications, content personalization, single-sourcing, multidevice publishing, rich media, the Cloud and many others.

Read the complete blog post here.

And yes, if you aren’t already aware, Technical Communication Suite 3, comprising five of Adobe’s industry-leading technical communication products, is now available as well.

Stay tuned for more updates!

LiveCycle: Troubleshooting protocol for PDF Generator ES2

Jayan Kandathil has posted a really useful troubleshooting protocol for PDF Generator ES2 at the LiveCycle Product Blog. Here are the questions that Jayan suggests you consider while troubleshooting PDFG issues:

  • Is the operating system Windows?
  • Is the hardware sufficient?
  • Is the memory sufficient?
  • Is Microsoft Office installed (Windows only)?
  • Did you start Microsoft Office applications after the install and dismiss all dialogs?
  • Is Adobe Acrobat Professional 9 installed (Windows only)?
  • Is installed (Linux or Solaris only)?
  • Is the ‘Print Spooler’ service running?
  • Is the ‘Adobe PDF’ printer set as the default printer?
  • Did you start Acrobat Professional after the install and dismiss all dialogs?
  • Which Windows user’s credentials is PDF Generator running with?
  • Does the PDFGen.api file exist in the \Acrobat\plug_ins\ folder?
  • Is the System Readiness Tool happy?

For the complete blog post, visit this URL.