Adobe RoboHelp 7: Unicode enabled – supports 35 languages

RoboHelp

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I am back after a short break. There was a lot of launch related stuff that had to be completed after RoboHelp 7 and RoboHelp Server 7 ship and then it was time for me to take a break as well.

OK, today I shall talk about a couple of features that would be of interest to people who are involved in producing content in multiple languages.

The world is shrinking and businesses are now becoming truly global with markets all across the world. To cater to global customers, the product, including documentation needs to be customized as per local market. This means that there is a greater need to translate documentation in different languages. Adobe RoboHelp 7 and Adobe RoboHelp Server 7 will help you author, manage, translate and publish your content in multiple languages.

Adobe RoboHelp 7 is now Unicode complaint, meaning thereby that you can use RoboHelp 7 to design your Help System / Knowledge base in any language. To be precise in all languages those are written Left to Right and Top to Bottom (LRTB). RoboHelp 7 however has built –in supports for 35 languages which include Eastern European and Asian languages. When we mention support for 35 languages, it essentially means that RoboHelp is pre set for producing Content for all these 35 languages – you do not need to worry about skins, setting up dictionary, spell check etc. When you select a language in the Project settings, everything gets automatically set up – skins, dictionaries etc.  Please refer to the table below that summarizes the Language Support built in RoboHelp 7.

Languages

Authoring and editing support

Dictionary

Spell Check

Thesaurus

Auto Correct

English, Danish , Dutch , French , German , Italian , Norwegian , Brazilian Portuguese, European Portuguese, Spanish, Swedish

Yes

Yes

Yes

Yes

Yes

UK English, Canadian French, Swiss German

Yes

Yes

Yes

Yes

Yes

Finnish, Catalan, Russian, Bulgarian, Czech, Polish, Romanian, Greek, Turkish , Turkey), Hungarian, Croatian, Estonian, Latvian, Lithuanian, Slovenian

Yes

Yes

Yes

No

Yes

Japanese, Korean, Traditional Chinese, Simplified Chinese, Thai, Vietnamese

Yes

No

No

No

No

Unicode feature in RoboHelp also allows you to have content in multiple languages in a single topic, Glossary, Index and TOC.  This is really helpful when you want to create a single page that caters to people in different geographies. You can see a real use case in the Customer Care sample that comes along with RoboHelp 7. Also, you can have different topics in different languages.

Apart from this, RoboHelp 7 now can be installed in four different languages – English, French, German and Japanese. While we developed this, we made sure that the projects are binary compatible – meaning thereby that an author who uses German version of RoboHelp can send across the project to a colleague in Japan who can work upon this project in Japanese version of RoboHelp 7.

Enough of talking – let’s see this in action

Click on Start in the Captivate Demonstration above to start the same. It is an interactive demo and you will be required to click on Next and Continue buttons during the demonstration.

Coming up next – RoboHelp 7 – Support for Translation workflows.

– Akshay

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RoboHelp
Akshay Madan

Posted on 11-22-2007


Comments

  • By Jacqueline Porter - 3:02 AM on February 27, 2008   Reply

    We have to publish our help into Simplified and Traditional Chinese. We send our files out for translation and the HTML is already localized. However, when I open the files in a RH7 project, it does not view the files correctly. Worse yet, it converts the Chinese characters into garbage, requiring me to recopy the file from my localized files.Why is RH7 not recognizing already translated text?—————————-Reply:Hi Jacqueline,RoboHelp 7 is Unicode complaint and should understand all HTML files that are UTF 8 encoded. By this I also want to confirm that RoboHelp 7 supports what you are trying to do. I would suggest that you look at the source files and make sure that they are UTF 8 encoded. Also you will have to install Language Pack for Asian languages on your Windows machine. I would be able to help you in a much more constructive way if you can share a project with us. If that is fine with you, just zip up the project and send it across to amadan@adobe.com.Regards,Akshay

  • By Caroline Boyle - 2:56 PM on February 7, 2008   Reply

    Hi,We are currently in the process of translating our English help text (created in RoboHelp HTML 6) into Arabic. Sadly this does not compile well in RH. Can you tell me will there be any benefit in upgrading to RH7 or will we need to purchase a new tool to support Arabic? Regards Caroline.————————————–Reply:Hi Caroline,Since RoboHelp 7 supports Unicode, it will definitely do a better job that RoboHelp 6. We have not tested Adobe RoboHelp 7 for Arabic and hence do not claim support. I would suggest that you download a trial version of Adobe RoboHelp 7 and give it a try.Regards,Akshay

  • By Per-Olof Johansson - 2:04 PM on January 24, 2008   Reply

    In migrating a context sensitive help from Robohelp 5 to Robohelp 7 the mapping IDs does not work for topic names with Swedish characters. You have to set a new mapping ID to an English version name of the topic to make it work in the HTML output file, supporting the bookkeeping application installed on the PC. I thought that this wouldn’t be a problem since version 7 supports the Unicode standard. Is there a way to solve this with out making a whole new set of topics? BR Per-Olof.————————————————–Reply:Hi Per-Olof Johansson,Thanks for reporting this issue. We are investigating this. It would be a great help, if you can share the RoboHelp X5 project with us. If you are willing to do so, please zip up the project folder and email it to amadan@adobe.comRegards,Akshay

  • By Karen DeSimone - 11:31 PM on January 15, 2008   Reply

    We are trying to use RoboHelp 7 for localization and have found that the Search tab does not work in Japanese, Korean, or Chinese. Is this a known issue?———————————————————Reply:Thanks for reporting an issue. It will be helpful if you can let me now the Help type – WebHelp, CHM, FlashHelp.Thanks,Akshay

  • By Darryl Pearce - 10:20 PM on November 26, 2007   Reply

    I’ve been trying to track down a training seminar… and of the three or four agencies I’ve contacted, they all seem to be pointing to the same class (this week in San Francisco). Can’t I deal directly with whomever sets up the class?————————————————————-Reply:Adobe does not provide formal Training. However, we host free eSeminars from time to time. They are recorded and can be viewed anytime. More details on:http://www.adobe.com/go/techcom_seminars/We also have a Developer Center for hosting featured articles:http://www.adobe.com/devnet/robohelp/We also have some Adobe Certified Instructors who provide training on their own. We are working on setting up the ACE exams for RoboHelp. More information on:http://www.adobe.com/training/Regards,Akshay

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