[Adobe Customer Story] Palo Alto Networks – Increasing Content Reach with Integrated Technical Documentation

“Technical Documentation is just a necessary evil.” Just a “cost center.” – It does not has to be!
Read in our customer success story with Palo Alto Networks how they increased Content Reach and improved the Customer Experience with Integrated Technical Documentation using XML Documentation for Adobe Experience Manager, DITA, and Adobe FrameMaker …

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[Adobe Customer Story] How Ciena creates technical content for every need and preference

Some of the world’s largest data and communications network providers rely on technologies from Ciena to move the massive amounts of packet traffic that power the connected world. Ciena helps support their success with user documentation including user guides, installation guides, and quick start guides using Adobe Technical Communication Solutions. This new Adobe Customer Story gives insights into how Ciena makes Technical Communication a success …

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Documenting the Future of Sustainable Healthcare

Roche Diagnostics gives clinicians and researchers more of what they want from product information. And wins the prestigious “tekom Dokupreis” together with Adobe TechComm Partner commatec.

Read how Thomas Risi, Head of Documentation Core Lab at Roche Diagnostics, and Martin Schlicksupp, CEO of commatec, successfully migrated to an XML-based structure with FrameMaker, reduced production by half, and improved the customer experience in our new Customer Success Story.

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