How Novell Uses FrameMaker for Structured Global Documentation

April 10, 2012 @ 5:28 AM, By Parth Mukherjee

Global infrastructure software provider uses Adobe FrameMaker to streamline the documentation process and deliver information to global audiences faster. (Detailed PDF available here) In a recent conversation with Evelyn Sealander, senior documentation manager for Novell, Evelyn discussed how the global infrastructure software provider uses Adobe FrameMaker 10 to accelerate authoring and disseminating documentation to audiences read more…

Key Trends in Software User Assistance: Part 1 of a 2-Part Whitepaper

January 6, 2012 @ 7:50 AM, By Parth Mukherjee

A very Happy New Year to all readers! We are pleased to announce the release of the first part of the whitepaper “Key Trends in Software User Assistance”. This is the first of a two-part series discussing the current and future trends associated with software user assistance. Joe Welinske of WritersUA (who needs no further read more…

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