There are 2 areas in a software offerings lifecycle that are looked upon with equal importance as is the feature set of the product: Upgrades Support During my interaction with our clients in the Tech Comm and eLearning verticals, one conversation that does take place is the options available for Technical Support for our product read more…
RoboHelp 11 has considerably expanded the products capabilities in terms of achieving stunning print output. Frequent webinar guest, Beth Gerber of Lightext, recently shared her experiences with using new master page capabilities in RoboHelp11 to achieve effective corporate “branding” in print output. Enhanced Print Documentation The slide below summarizes some of the benefits covered in read more…
Both FrameMaker 12 and RoboHelp 11 introduced the ability to publish to HTML 5 responsive layout earlier this year. Since the previous release of Version 10, RoboHelp has been able to publish to HTML5 Single-source Layout (SSL.) Naturally, some users are confused about the difference between these two forms of powerful layout. Special guest Willam read more…
FrameMaker 12 is the first product release in this family for many years to have a major structure and look n’ feel “make-over” for its built-in templates. Although we have blogged about this earlier, we felt it would be useful to have the template designer, Bernard Aschwanden on Publishing Smarter, to do a guest slot read more…
RoboHelp 11 introduced the ability to drag n’ drop entire topics “into the cloud”, including with new Dropbox integration. Adobe recently hosted a webinar with guest Beth Gerber of Lightext, who covered realistic case studies of how cloud-based topic sharing can be used in Finance, HR, Healthcare and Policies and Procedures. How has the cloud read more…
We are posting a series of webinars that focus on specific new or powerful features found in new FrameMaker 12. Our first webinar put the spotlight on an intelligently retooled user interface. The basic model for the current FrameMaker user interface was introduced with version 9. Although the new UI was powerful, it was not read more…
RoboHelp 11 introduced several major new features. One feature that has generated tremendous interest and excitement is the ability to publish to HTML5 responsive layout. This blog, with links to a key webinar will tell you more. The relevance of HTML5 responsive layout We recently held a webinar with special guest, Beth Gerber, of Lightext read more…
Hello Everyone, As many of you would know, we released RoboHelp 11 on Jan 14, 2014. In this blog, I will be covering an exciting new feature which allows you to seamlessly connect RoboHelp Resource Manager with the sync folders of popular cloud services such as Dropbox, Google Drive, SkyDrive, or any other read more…
Hello Framers, On 13th Feb 2014, Kapil Verma blogged about the new native multi-device publishing in FM 12. Kapil mentioned that now you can publish to 6 different output formats out-of-the-box, which is exciting. In addition, Kapil had already covered the basic workflow to publish various outputs. In this blog, I am going to read more…
All of the exciting new features in FrameMaker 12 directly from user feedback and customer requests. Although FrameMaker is a powerful product and self-sufficient DITA or XML editor, it has been years since the product was released with refreshed templates. Introducing “Intelligent” Templates FrameMaker 12 has 12 new, unstructured templates. These templates have been carefully read more…
Hello Everyone, Hope you are well. Some of you may have heard about the recent change with Creative Suite 6 being discontinued via CLP/TLP programs for commercial and government (excl. China and Japan government). The question that may have come up in many people’s mind is what does it mean for other Adobe products especially read more…
Hello Everyone, As many of you would know, we released RoboHelp 11 on Jan 14, 2014. In this blog, I will be covering an exciting new feature which allows you to seamlessly connect RoboHelp Resource Manager with the sync folders of popular cloud services such as Dropbox, Google Drive, SkyDrive, or any other read more…
Hello Framers, Today, I wanted to share some information an exciting topic with you and that is how you can take your content in FrameMaker and publish it to multiple formats and for multiple devices. Now, as many of you may know already, it has always been possible to do multi-device publishing from FM. However, read more…
Hello Everyone, As I mentioned in my RoboHelp 11 release blog, I am starting a series of blogs which will cover the new features that we have introduced in RoboHelp. In this blog, I will talk about the new Responsive HTML5 workflow that we have introduced in this release. If you recall, in my release read more…
Hello Framers, Today, I wanted to tell you about a brand, new product called FrameMaker XML Author, which we launched as part of the recent new release of FrameMaker line of products. FrameMaker XML Author (FMXA) is a fully standards-compliant XML editor, which lets you work with standards like DITA, S1000D or any custom XML read more…
Hello All, Recently, we came to know that the ISF files, generated from RoboHelp 10 and earlier, are not getting imported correctly in RoboHelp 11. We have released the fix for the same. For more details on how to apply the fix in your installation, please click here. Vikram Verma
Hello RoboHelp users, I am happy to announce that we have released a fix for the RoboHelp 10 output issues related to Internet Explorer 11. When the WebHelp output for RoboHelp 10 is viewed in Internet Explorer 11, users experience the following issues: Search functionality in WebHelp displays no search results The Webhelp TOC, index, read more…
Hello Framers, Wish you all a happy new year 2014! Hope you had a relaxing holiday break and are feeling fully recharged to get back into action in the new year! Today, I have some exciting news for you! It is my pleasure to announce the availability of the read more…
Hello All, I wanted to share a consolidated list of Adobe Tech Comm Products reviews so far. I will be adding to this list as more reviews become available. Hopefully, this serves as a useful central resource for those of you looking for expert, neutral opinions on these products. FrameMaker 12 A review published on read more…
Overview of a new solution with the goal of reducing human performance issues during execution of procedures and tasks related to maintenance, operations, servicing etc. This post also talks about how to participate in the beta program of this solution
Hello Everyone, Hope you are well. Some of you may have heard about the recent change with Creative Suite 6 being discontinued via CLP/TLP programs for commercial and government (excl. China and Japan government). The question that may have come up in many people’s mind is what does it mean for other Adobe products especially read more…
Hello Framers, Today, I wanted to share some information an exciting topic with you and that is how you can take your content in FrameMaker and publish it to multiple formats and for multiple devices. Now, as many of you may know already, it has always been possible to do multi-device publishing from FM. However, read more…
Hello Framers, Today, I wanted to tell you about a brand, new product called FrameMaker XML Author, which we launched as part of the recent new release of FrameMaker line of products. FrameMaker XML Author (FMXA) is a fully standards-compliant XML editor, which lets you work with standards like DITA, S1000D or any custom XML read more…
Hello All, Recently, we came to know that the ISF files, generated from RoboHelp 10 and earlier, are not getting imported correctly in RoboHelp 11. We have released the fix for the same. For more details on how to apply the fix in your installation, please click here. Vikram Verma
Hello RoboHelp users, I am happy to announce that we have released a fix for the RoboHelp 10 output issues related to Internet Explorer 11. When the WebHelp output for RoboHelp 10 is viewed in Internet Explorer 11, users experience the following issues: Search functionality in WebHelp displays no search results The Webhelp TOC, index, read more…
Hello Framers, Wish you all a happy new year 2014! Hope you had a relaxing holiday break and are feeling fully recharged to get back into action in the new year! Today, I have some exciting news for you! It is my pleasure to announce the availability of the read more…
Hello Everyone, Wish you all, a very happy and prosperous new year 2014! As we begin the New Year, I am pleased to announce the availability of Technical Communication Suite 5, the latest version of the suite. Watch the video below to learn more. This release of Technical Communication Suite has major upgrades to FrameMaker, read more…
Hello All, I wanted to share a consolidated list of Adobe Tech Comm Products reviews so far. I will be adding to this list as more reviews become available. Hopefully, this serves as a useful central resource for those of you looking for expert, neutral opinions on these products. FrameMaker 12 A review published on read more…
Hello Everyone, Wish you all, a very happy and prosperous new year 2014! As we begin the New Year, I am pleased to announce the availability of RoboHelp 11, the latest version of RoboHelp product. In this release, we have introduced new innovative workflows and enhanced several existing ones. RoboHelp 11 enables authors to quickly read more…
Overview of a new solution with the goal of reducing human performance issues during execution of procedures and tasks related to maintenance, operations, servicing etc. This post also talks about how to participate in the beta program of this solution
Guest Bloggers
C
olum McAndrew
Senior Technical Writer, IDBS
Twitter: @robocolumn
Colum is a Technical Author based in Guildford, UK. A user of Adobe RoboHelp since 1999, he can frequently be found on that product’s support forums offering advice to other users. He also writes the RoboColum(n) technical authoring blog which focuses largely on RoboHelp, RoboHelp Server and other Adobe Technical Communications Suite products.
J
ohn Daigle
President, Evergreen Online Learning, LLC
Twitter: @hypertexas
A frequent speaker at national online help conferences, John is an Adobe Certified RoboHelp, Captivate and Acrobat Connect Professional Instructor. He has taught RoboHelp since 1992 and Adobe Captivate since it was introduced. His speaking engagements include the STC Manhattan Chapter, STC Summits in Minneapolis, Atlanta, Philadelphia, WritersUA and LavaCon conferences. John is a member of the Society for Technical Communication (Rocky Mountain Chapter) and has a Bachelor of Science degree in Journalism from the University of Houston. He began his career in broadcast news as a reporter for the NBC television affiliate in Houston, Texas.
K
evin Siegel
Founder & President, IconLogic, Inc.
Twitter: @Kevin_Siegel
Kevin has written more than 100 step-by-step computer training books including Essentials of RoboDemo 5, Essentials of Adobe RoboHelp 9, Essentials of Adobe RoboHelp 8, Essentials of Adobe RoboHelp 7. Kevin spent five years in the U.S. Coast Guard as an award-winning photojournalist and has more than two decades experience as a print publisher, technical writer, instructional designer and eLearning developer. He is a certified technical trainer, has been a classroom instructor for more than 20 years and is a frequent speaker at trade shows and conventions. Kevin holds multiple certifications from companies such as Adobe and the CompTIA.
S
cott Prentice
Founder & President, Leximation
Twitter: @saprentice
Scott is a specialist in online documentation development and efficient publishing processes. He has spent 19+ years as a technical publications application developer, overlapping with 8 years as a technical writer of user and developer documentation. Extensive design experience gives Scott the ability to creatively solve unique problems on short notice. His specialties include custom web application development, online document interface design, and authoring productivity enhancements. He is also adept at creating innovative solutions that facilitate content localization into many languages.
W
illam van Weelden
Technical Writer, Centric IT Solutions
Twitter: @WvWeelden
William is a technical writer and a part time Philosophy student at the University of Utrecht. He creates help, demonstrations and commercial documentation using a variety of tools, including Captivate, FrameMaker and RoboHelp. You can visit him at www.wvanweelden.eu
Adobe Bloggers
A
nkur Jain
Product Manager (Technical Communication Suite, RoboHelp, and RoboHelp Server )
Twitter: @ankurjain8
Ankur is responsible for Adobe’s business strategy, product roadmap, and partner and customer relationships for his Technical Communication products. He is a popular speaker at technical communication conferences around the globe. Prior to Adobe, Ankur worked as a Senior Product Manager at Trilogy, where he specialized in solving industry’s toughest problems and delivering business value through relentless innovation and technology-powered business services. Earlier in his consulting role, he served over a half dozen clients in the US and the UK on various strategic initiatives. Ankur holds an MBA and enjoys traveling.
K
apil Verma
Senior Product Manager (FrameMaker, FrameMaker Server)
Twitter: @KapilVermaAdobe
Kapil is responsible for the overall FrameMaker product strategy and roadmap, partner ecosystem management, and customer relationships. Prior to Adobe, he worked as a management consultant at McKinsey & Co., where he served Fortune 500 technology and telecomm corporations on a variety of strategic topics. Earlier, he worked at Capital One in Virginia, where he developed and shaped marketing strategy.
M
axwell Hoffmann
Product Evangelist
Twitter: @maxwellhoffmann
Maxwell has continually worked with FrameMaker software in several capacities for over 20 years. He has provided hands-on sales and customer training to over 1,200 people in North America, Europe, Australia and South America. Maxwell spent the last 15 years in the translation industry, where he managed consulting, DITA/XML migration and multilingual publishing production with FrameMaker, RoboHelp and the most common competitive products. A prolific blogger and white paper author, Maxwell has been a frequent featured speaker at conferences relating to technical communications. He was designated an Adobe Community Expert in 2007 and a 2011 inductee to the Adobe Community Professional program as a recognized expert in FrameMaker. Maxwell has also been designated one of the Top 25 Most Influential Content Strategists for 2010 by MindTouch and LavaCon.
Parth Mukherjee
Product Marketing Manager
Twitter: @parthsm
Parth manages marketing activities for the technical communication products. In his capacity he manages marketing strategy, investments, lead generation and partner relationships. Parth also manages social media and web content for the business. In this capacity, he creates as well as manages web content and technical documentation for Adobe products. Parth holds an MBA in Marketing and has been a branding expert in the consulting services space before joining Adobe.
T
om Aldous
Director – Business Development and Evangelism
Twitter: @tmaldous
Tom leads the business development activities for Adobe’s technical communication tools. Before joining Adobe in January 2011, he worked for over 20 years as a managing partner and consultant at an Adobe business partner company called Integrated Technologies, Inc. (InTech). While at InTech, Tom successfully implemented large-scale XML solutions at several Fortune 500 companies.
